Pennsylvania Health Center Technology Alliance
Better connected.
Better care.
A shared path to Epic for Pennsylvania’s community health centers, built by health centers, for health centers.
Who we are
Built for Pennsylvania’s community health centers
The Pennsylvania Health Center Technology Alliance, LLC is a wholly owned subsidiary of the Pennsylvania Association of Community Health Centers (PACHC).
The Alliance brings health centers together around a shared Epic system and the technology support needed to put it to work. By working together, health centers can share expertise and resources while keeping patient care at the center.
Our members
Health centers, working together
Shared technology begins with collaboration. The Alliance brings Pennsylvania’s community health centers together to share expertise, resources, and a common approach to Epic.
Participating health centers
Community Health & Dental Care
Participating health center · Epic: Live
Service area: Southeastern Berks, western Montgomery, and northern Chester counties
More about this health center
Since 2008, Community Health & Dental Care (CHDC) ensures access to appropriate levels of care for all people in the service area regardless of insurance status or ability to pay. CHDC has qualified, caring staff to assist you and your family to become a patient of a true medical and dental home with the convenience of offering integrated appointments on the same day. CHDC provides medical, dental, OBGYN, vision, podiatry, physical therapy, medication-assisted treatment (MAT), integrated behavioral health and psychiatry, care and case management, and free transportation to and from all CHDC health center locations in Pottstown, Barto, and Boyertown.
Delaware Valley Community Health
Participating health center · Epic: Live
Service area: Philadelphia, Montgomery, and Delaware counties
More about this health center
Delaware Valley Community Health, Inc. (DVCH) is a private, non-profit healthcare organization that operates ten federally qualified health centers (FQHCs) in southeastern Pennsylvania. DVCH delivers high-quality, community-based, primary medical, dental, and behavioral health services to patients regardless of their ability to pay at the time of service. For over 50 years, DVCH has been the safety-net provider for all.
Union Community Care
Participating health center · Epic: Live
Service area: Lancaster, New Holland, Lebanon, and Coatesville
More about this health center
For more than 50 years, Union Community Care has stood as a trusted partner in health and well-being, rooted in the rich tradition of community health centers nationwide. Our purpose is simple yet transformative: we stand for whole health to help you live your fullest life.
Shared services
Shared technology and support for health centers
The Alliance brings the core technology work into one shared approach, from preparing for Epic to supporting the system after go-live.
One connected clinical platform
A shared Epic system brings medical, dental, behavioral health, pharmacy, and scheduling workflows together, helping care teams work from a more complete patient record.
Implementation and training
Readiness planning, shared workflows, and staff training help health centers prepare for the move to Epic and build confidence before go-live.
Ongoing technology support
Shared hosting, infrastructure, and system support give health centers a coordinated approach to keeping Epic and its connected technology working well.
Shared expertise and resources
Working together allows health centers to pool technical expertise, coordinate purchasing, and reduce the need to solve the same technology challenges independently.
Shared technology. More room to focus on care.
The goal is to make the technology behind care easier to manage, so health centers can focus their time and expertise on their patients.
Why Epic
A shared Epic approach, shaped by health centers
Why a shared Epic system?
A common platform helps health centers connect care across teams while sharing the work of implementation, training, and ongoing improvement.
The Alliance has chosen Epic’s Orchard model as the foundation for this shared approach. The aim is to align technology with the needs of community health centers and the patients they serve.
A voice in shared priorities
Participating health centers help shape a common technology roadmap through Alliance governance. Shared decisions balance the needs of individual centers with the value of working to consistent standards.
What guides the work
01
Patient care comes first. Evaluate technology decisions by how well they support care, access, and the people using the system.
02
Shared standards make collaboration possible. Use a common foundation and a clear process for considering changes.
03
Readiness and learning support long-term success. Prepare staff before go-live, build expertise, and improve together over time.
For patients
What connected care can mean for patients
The purpose of shared technology is better support for the people health centers serve. Connected systems can help patients and care teams work together across visits and services.
A more connected care team
A shared record can help medical, dental, behavioral health, and pharmacy teams see a fuller picture of a patient’s care.
Tools to stay involved in your care
MyChart can offer access to results, appointments, and messages with your care team. Available tools depend on your health center and the features it has enabled.
Better information between visits
Connected information can help care teams coordinate referrals and follow-up, with the goal of making it easier for patients to move between services.
Get started
Explore participation in the Alliance
For health centers exploring shared technology, a useful starting point is a conversation about your goals, current systems, and readiness for change.
01
Your goals
Which clinical and operational needs are you trying to address? Identify the services, teams, and patient experience you want to support.
02
Your starting point
Outline your current systems, staffing, connectivity, and implementation capacity so the discussion reflects your health center’s needs.
03
The path ahead
Discuss participation requirements, responsibilities, costs, and possible timing before making a commitment.